EP Vibes is a Software as a Service (SaaS) platform. Upon successful payment, your subscription is activated immediately, and you gain instant access to all features included in your chosen plan. There are no physical products to ship.
We offer a 14-day money-back guarantee on all Pro subscriptions. If you're not satisfied with EP Vibes within the first 14 days of your subscription, contact us at founders@explainpaper.com for a full refund.
To be eligible for a refund, you must request it within 14 days of your initial purchase. Refunds are not available for subsequent billing cycles or renewals.
You may cancel your subscription at any time from your account settings. Upon cancellation:
Subscriptions are billed automatically based on your chosen plan:
All payments are processed securely through Stripe. We do not store your credit card information on our servers.
You may upgrade or downgrade your plan at any time. When upgrading, you will be charged a prorated amount for the remainder of your billing period. When downgrading, the change will take effect at the end of your current billing period, and you will not be charged the difference.
The Free plan is available to all users indefinitely at no cost. No payment information is required to use the Free plan. We reserve the right to modify the features or limitations of the Free plan with reasonable notice.
Teams plans are subject to custom agreements. Pricing, billing terms, and cancellation policies for Teams plans will be outlined in your specific agreement. Contact founders@explainpaper.com for more information.
If you have any questions about our fulfillment policy, billing, or need assistance with your subscription, please contact us at founders@explainpaper.com.
Last updated: October 9, 2025